Terms of Service

These Terms of Service ("Terms") govern your use of DBDock ("DBDock", "we", "us") — the hosted dashboard for database backups, restores, migrations, and scheduling. By creating an account or using the service, you agree to these Terms and our Privacy Policy. If you use DBDock on behalf of an organization, you represent that you are authorized to bind that organization.

• You must be at least 16 and provide accurate account information.
• You are responsible for safeguarding your credentials and for all activity under your account.
• Notify us promptly at support@dbdock.xyz if you suspect unauthorized access.

DBDock connects to databases and storage you configure, then runs the operations you request. You are solely responsible for:

• Having the right to connect to and back up the databases you add.
• The correctness of the credentials, hosts, and storage destinations you provide.
• The content of your backups, which live in storage you choose.

Backup files are written to your own bucket or DBDock Managed storage on eligible plans — DBDock does not keep copies of backup payloads. You retain all rights to your data. You grant us only the limited license needed to operate the service on your behalf.

Paid plans are billed in advance through Dodo Payments — recurring until you cancel. By subscribing, you authorize charges for the plan you select.

• You can cancel at any time; access continues until the end of the paid period.
• Except where required by law, fees already paid are non-refundable.
• We may change pricing with reasonable notice; changes apply to the next billing cycle.
• Plan limits (such as connection or backup counts) are enforced.

You agree not to:

• Connect to systems you do not own or lack permission to access.
• Use DBDock to store or move unlawful content, or to infringe others' rights.
• Probe, scan, overload, or disrupt the service or its infrastructure.
• Reverse engineer, resell, or circumvent plan limits or access controls.
• Use the service to send spam or malware, or to abuse third parties.

We may suspend or terminate accounts that violate this section, with or without notice where necessary to protect the service or others.

DBDock is provided "as is" and "as available" without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or that any backup or restore will be complete or recoverable in every circumstance. Always verify your backups and keep independent copies of critical data.

To the maximum extent permitted by law, DBDock and its suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of data, profits, or revenue, arising from or related to your use of the service. Our total aggregate liability for any claim is limited to the amount you paid us for the service in the three months before the event giving rise to the claim.

You may stop using DBDock and delete your account at any time from Settings → Danger zone. We may suspend or terminate access if you breach these Terms, fail to pay, or where required by law. On termination, your right to use the service ends — sections that should survive (billing owed, disclaimers, liability limits) will survive.

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-laws rules. You agree to the exclusive jurisdiction of the courts located there for any dispute not subject to arbitration or small-claims resolution.

We may update these Terms as the product evolves. Material changes will be announced in-app or by email, and the "Last updated" date above will change. Continuing to use DBDock after an update means you accept the revised Terms.

Questions about these Terms? Email support@dbdock.xyz.